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» Examining market and competitive realities.
» Identifying and discussing opportunities, crises or potential crises.
» Assembling a coalition with enough power, capability and capacity to lead the change effort.
» Bringing the guiding coalition together as an effective team. |
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» Creating a compelling vision and case for change to help energize the change effort.
» Developing strategies for achieving the vision.
» Using every vehicle possible to communicate the new vision and strategy.
» Teaching new behaviors by the example of the guiding coalition. |
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» Changing systems or structures to enable the vision and strategy.
» Consciously addressing obstacles to change early in the process.
» Encouraging risk taking and nontraditional ideas, activities, and actions. |
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» Planning for visible performance improvements.
» Delivering rapidly on planned changes.
» Recognizing and rewarding employees involved in the improvements. |
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» Using increased organizational capability to change systems, structures, and policies that don’t fit the vision.
» Hiring, promoting, and developing employees who can implement the vision.
» Reinvigorating the process with new projects, themes, and change agents. |
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» Articulating the connections between the new behaviors and corporate success.
» Active talent management: Developing the means to ensure leadership development and succession.
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